Introduction

The Isoko Heritage and Development Association of Canada (“IHDAC”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our members, donors, volunteers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Membership Data: Membership application details, membership status, and participation history
• Donation Records: Donation amounts, payment method details, and tax receipt information
• Event Registration: Attendance records, dietary preferences, and accessibility needs
• Website Usage: IP address, browser type, pages visited, and cookies (see Cookie Policy below)
• Volunteer Information: Skills, availability, and background information relevant to volunteer roles

How We Use Your Information

Your personal information is used for the following purposes:

• Processing membership applications and renewals
• Issuing official donation tax receipts
• Communicating about events, programs, and community news
• Administering scholarships, mentorship programs, and community support services
• Improving our website, programs, and services
• Meeting legal and regulatory obligations

Consent

We obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.

Disclosure of Information

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With trusted service providers who assist in operating our website and programs (e.g., payment processors, email service providers), under strict confidentiality agreements
• When required by law, regulation, or legal process
• To protect the rights, safety, and property of IHDAC and its members

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data storage, secure server infrastructure, and access controls.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. Donation records are retained for the period required by the Canada Revenue Agency.

Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our website

Your Rights

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for future collection or use
• File a complaint with the Office of the Privacy Commissioner of Canada

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Isoko Heritage and Development Association of Canada (IHDAC)
Email: info@ihdac.ca
Website: ihdac.ca